Have your say

To help us provide the best student experience, we encourage you to give us feedback on the services and online content you use while you’re studying at Unimelb. Most specifically, we are seeking feedback on the students.unimelb website. If you have an idea for new content you’d like to see, or a change to make your online experience better, please post an idea, vote on an existing suggestion or leave a comment.

New service space at 757 Swanston Street
If you have any feedback on the new service space, its name or design, please choose the “Services” category when posting your feedback.

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  • Hot ideas
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  1. English language requirement with IGCSE

    Hi,

    I completed both IGCSE Literature (English) and IGSE First Language English in Vietnam. However, on the Melbourne University website, it stated that "Applicants who have completed their GCSE […] in the United Kingdom can satisfy the University's English language requirements by achieving […] a grade of B in GCSE English."(https://futurestudents.unimelb.edu.au/admissions/entry-requirements/language-requirements)

    I'd like an explanation as to why completing the same system and sitting the same exam paper in a different country is any less valid to completing GCSE English in the UK. After having spoken on the phone with a Melbourne University representative, Mitchell, even he could…

    10 votes
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    • Make the admission process easier

      The progress of the application should be clearly available for future students.

      3 votes
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      • Allow more guests at graduation ceremonies!

        It is disappointing that our whole family x 4 cannot automatically attend a graduation ceremony (Masters), that this is restricted to two guests.

        2 votes
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        • If students apply for special consideration please inform staff member in the laboratory responsible for the students wellbeing

          Provide a means whereby technical officer in a laboratory have the professionalism to assist students when they are temporary physically impaired eg broken arm or leg

          1 vote
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          • Student discounts on all major outlets

            Should tie up with other nearby shops and outlets to provide student discounts

            1 vote
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            • Graduation timetable

              Link to graduation time scheduled is removed

              1 vote
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              • 1 vote
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                • Incorrect pre-requisite issues stop me from enrolling in all my subjects

                  Enable staff to over ride pre-requisite issues stopping subject enrollment rather than having to submit a subject variation form. This has wasted hours of my time and also stop 1 staff time because subjects I have either completed or have been exempt from are stopping me enrolling. A quick look at my transcript would prove this. Not good enough

                  1 vote
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                  • Please help(capture me portal)

                    Capture me portal keeps displaying error after I submitted everything. I have sent emails to university but no response yet. Yes I have checked FAQ, but it didn’t help. My upload and access to the portal was all fine. Could you please please give an alternate option of I bringing the photo to u directly? This is vital to me, please please help.

                    1 vote
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                    • Capture me portal server bug

                      After submitting everything, the web page says there is ‘server error’ and ‘object reference not set to an instance of an object

                      1 vote
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                      • 1 vote
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                        • I want to read for agriculture research

                          I want to scholarship for red because I want to agricultural research.

                          1 vote
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                          • Statement for enrolement for next year

                            I need a statement of enrolment for 2018. I have enrolled and it looks like it will send both 2017 and 2018 but then it only sends the 2017. Whyyyyyyyyyy? I need to get new parking permits so any suggestions?

                            1 vote
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                            • website down

                              i'm trying to access this page for graduate students: 'View all my current enrolled subjects and census dates' but the page i'm linked to is down! i receive this message 'Server Error in '/student' Application'.

                              Runtime Error

                              1 vote
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                              • Paying by Crdit Card - is broken

                                I have paid via this method a few times in the past. This time has been rubbish. I tried now x5 times with a new Credit Card (have had now for 2 months and no problems elsewhere. Looks like Combank is the problem here. Then I have just tried to pay via a Credit Card I have used in the past. Again rejected. Think someone should look into this. I will now have to find another way. Called UniMelb last week, told it was my new Credit Cards problem, called Credit Car company, they could not see anything from their…

                                1 vote
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                                  Hi Mark,

                                  Thank you for taking the time to provide feedback, we’re sorry to hear that you encountered such difficulties when attempting to pay by card. We have shared your feedback with the relevant area for further investigation.

                                  We understand that this has been a frustrating experience and that you do not wish to be contacted further. If you do decide you would like us to investigate your case specifically, please submit an online enquiry and include screenshots to help us identify the issue: https://ask.unimelb.edu.au/app/contactus/webform

                                  Kind regards,
                                  The student.unimelb team

                                • Changing lecture capture software

                                  Why not try using Panopto for lecture capture rather than Echo360

                                  1 vote
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                                  • The ask UniMel system contains bug

                                    There is one blank requires the address. I tried type in my address in all forms I can think up. But it still shows invalid address, due to this I can't submit my questions.

                                    1 vote
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                                    • 1 vote
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                                      • Even the feedback system is convoluted and impractical

                                        Every part of the stop 1 process since I started at Melbourne has been ridiculously frustrating. I've been to stop 1 many times now and each time there has been a new reason for me to question why I thought UniMelb would be better than my past universities (JCU and Monash). I have got conflicting information when I asked if it was possible to go on exchange, I was told that my winter subject meant I couldn't do 4 subjects in Sem 2, which turned out not to be true as they were basing it on last years dates. No…

                                        1 vote
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                                        • I think that if you add more information to the international students who are looking for undergraduate scholarships that will help us

                                          I'm a student from algeria I'm 17 years old now. .I graduated from high school and I came the first in my contry with 19.10/20 mark in the baccaloreat exam in addition to that I passed the toefl exam and my total score was 110 and the tcf exam with 400 points my mother language is arabic. So am I eligible for the international scholarships for undergraduatestudents first year ? Knowing that my baccalaureat is an Algerian baccaloreat. Thank you and I appreciate your help. Peac

                                          1 vote
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                                            Hi Bahia,

                                            Thanks for your interest in studying at the University of Melbourne! For comprehensive information on scholarships for international students, check out our Future Student website: https://futurestudents.unimelb.edu.au/admissions/scholarships/undergraduate_scholarships_for_international_students

                                            If you need further assistance with scholarships questions, you’re welcome to get in touch with our Future Students team: https://futurestudents.unimelb.edu.au/contact/international

                                            Kind regards,
                                            The Student Information team

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