I'd been told to speak with Stop1 about an enrolment issue. I then spoke to the guy that greeted me at Stop1 and told him my issue, and he gave me a ticket. After waiting an hour and a half, I got to speak to someone who said they don't handle the issue I had, and gave me a piece of paper with enrolment contact details. Why couldn't I have been told that straight away, rather than sitting around for 90 minutes?
Thank you for sharing your experience, we’re sorry to hear you about your long wait.
We value your feedback, and will take it into consideration.
the my.unimelb team